FAQ

After you place your order, we will have 2 to 3 days to process it depending on business days. After processing, we will proceed to shipping the same day.

And thanks to our trusted logistics partner, you will receive your items in a very short time.

For more information please see our policies in the footer of the site

Please consult the page dedicated to this purpose, you will find all the information you need for this.Consult this page located at the foot of the menu to discover this

To change your address is simple. Just leave us a message at the following address and our customer service will correct your address as well.

[email protected]

A tracking page has been created on this site to allow you to track your order. After ordering your item, our support will contact you within 24 hours to offer you a tracking number.
With this tracking number, you can easily track your order in the tab located in the menu bar

Customer Help >> Shipping & Tracking >> Shipping & Tracking

We have made sure that our support is open 24 hours a day. If you have any concerns, please send us a message at [email protected]

If you have entered your information incorrectly, please contact us as soon as possible before your order is processed (preferably within 48 hours).
After this time, it will be impossible to correct the error.

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Almost all items are delivered in a single package, but there may be times when we use other carriers for other items, which may result in a split delivery. These cases are rare, but cannot be ruled out.

After France comes now the United Kingdom, soon the United States, Canada, Australia. If you live in a country that is not compatible and you have difficulties to buy from us, please leave us a message so we can find a solution to your problem.